Your First Port of Call for Online Support

When you need technical support, the Magnitude Software Support Community gives licensed customers instant access to our technical knowledgebase and the ability to log new incidents.

The knowledgebase contains questions and answers on technical issues, the implementation process, the most recent information on product upgrades and patches, and a search function to find what you need. This self-service portal is your first stop for online troubleshooting.

If you have a particular incident that needs the attention of a Support Analyst, then you simply submit a request using the web form and it will be automatically assigned a unique number, making it easy for you to track and update.

If you don’t have a support account, please use our registration page and check the box to be considered for support.


Forrester Wave

Forrester Wave: Master Data Management

Delivering clean, accurate, and consistent master data
is critical for efficient business processes.

But it isn’t enough to simply get clean data – you need to keep it clean, too. And the best way to keep data clean is to proactively engage the people who know the most about the data in the process.

Forrester, a leading independent technology and market research company, has cited Kalido MDM as a “Strong Performer” in The Forrester Wave™: Master Data Management Solutions, Q1 2016. According to the Forrester Wave report author, Senior Analyst Michele Goetz, “The Kalido MDM tool makes master data management (MDM) easy for data stewards and subject matter experts (SME).”

Read the report and learn more about the 12 MDM providers that matter most and how they stack up.