Maintain Optimal Performance of your Kalido Implementation
As a Kalido customer, your relationship with us doesn’t end with implementation. We offer a wide range of technical support and service solutions to help you take full advantage of your Kalido investment. Whether you require standard business day support coverage, 24/7 coverage, or access to Kalido’s extensive web-based resources, Kalido Support offers a support plan that fits your specific requirements and budget.
Kalido Support Services
- Kalido Product Support is provided by highly qualified technical support engineers skilled with the experience and resources to quickly resolve system issues, as well as processing requests for enhancements to Kalido software.
- Software Download Center provides 24/7 Web-access to the latest software releases including compatibility updates, functionality improvements, documentation updates and maintenance releases.
- Online Knowledge Base allows you to find solutions to customer-reported product issues, accessing patches or documented workarounds quickly to resolve system issues.
"In dealing with vendors, we have begun to use you guys as a bar for what a real strategic partner can look like."