Free Your Team to Manage Your Business
Protecting your Enterprise Information Management investments by keeping them up to date and operating at peak efficiency enables your organization to maximize the return on their Kalido investment. Magnitude Software’s Managed Services team is closely aligned with Product Support and Development providing access to a knowledge base for Kalido implementations across the globe.
Our global team of experts ensures you have the right amount of coverage and provides insurance against staff turnover or inadequately trained operations staff, and allows your high-value team to focus on growing and expanding the business value of your Kalido environment knowing that it is being managed by the Kalido experts.
We offer managed services across all our product offerings:
- Kalido Managed Services
- End-to-end Managed Services including ETL and BI Tool environments
Read more about our managed services offering below.
Kalido Managed Services
Magnitude Software’s Managed Services team provides expertise in managing both Kalido Information Engine and Kalido MDM environments. Through secure connections, our consultants monitor and troubleshoot performance and operational aspects of your production environments to ensure maximum uptime and ensure data is available within your defined batch windows.
Our Managed Services offering provides insurance against loss of knowledge due to staff turnover, reduced training requirements for your operations staff, preventative maintenance to ensure your software stays up to date, and early intervention when issues arise.
Close alignment with Customer Support, and Product Engineering means that issues can be managed and escalated when necessary with little to no time spent by your team allowing them to focus on creating greater value from the investment in Kalido solutions.
End-to-End Managed Services
As Enterprise Information Management leaders, Magnitude Software recognizes that your information ecosystem extends beyond your Kalido Information Engine and MDM solutions. Our Managed Services team will provide extended support to cover the load process from extraction via commonly used ETL tools, through to the provisioning of data into your BI tools.
By monitoring, analyzing, fixing and reporting ETL failures, our team can create the most efficient “source-to-report” process for your environment maximizing data availability to your business decision-makers.